The Proactive Fire Fighter
In today’s society we hate the seagull manager. The type of manager who hovers over you all day and then swoops in as soon as they find a mistake in your work. Theoretically pooping on you and your mistakes, and then blissfully flying away to get on with their day. This is very common in corporate America, and it is one of the main reasons why people jump to the conclusion that they can run the same business their boss is running but with fewer poops.
However, before one takes this leap of faith to go out on their own venture, there are some things we don’t usually think about. There have been challenging “fires” your boss has already dealt with and now it’s your turn to go through those same growing pains. When you’re the CEO, you’re the one in charge, however, this usually means all the challenges the company faces are yours and only you can solve them. Seems like a lot of pressure for someone who just wanted to work in a less hostile environment. In this series of blogs you are going to find tips and tricks to help you overcome challenges in business, specifically start-ups. We are going to teach you how to put out those fires fast and get back to those things that matter most, like high profit activities.
First off, in order to keep a fire from starting in the first place, systems need to be put in place. With systems in place, such as daily routines and regular checks ups, the business will be more balanced and things are less likely to be forgotten. Usually parts of a company fail due to lack of attention and organization. You must create Standard Operating Procedures (SOP’s) for everything, every task in your business should be written down in a place that your employees can refer to. This is important for your business because if you need to overcome a challenge quickly you can delegate your current task to one of your qualified employees.
When fires do occur in your business there are a few things you need to do so that this task does not waste all of your precious time. If someone else can handle your current task, delegate that task to him or her. Here are some quick and easy steps to make your fire fighting experience a breeze
Step 1- Identify the root of the problem and think of the end result you want, and believe you are going to fix the problem. It is always very important to believe in yourself, and to remember your company depends on you, so confidence and trust within yourself is a must.
Step 2- Be a solution provider and think of ways to resolve the problem. Most CEO’s don’t have the solution provider mentality that is crucial to problem solving. Being solution oriented is a skill that anyone can learn, so there are no excuses here.
Step 3- List out possible ways to fix the problem. There are always multiple ways to overcome a specific challenge; it is up to you to choose the best option that aligns with your end in mind.
Step 4 – Choose an option and execute it. After you have made a plan of action, the most important part is actually executing that plan.
Step 5 – Patch up your business model so fires do not occur in that area again. Take the proactive approach to making sure you don’t have to put out the same fire multiple times. Adjust the system to make it work for you and your business.
So, here is a recap of what you have learned today. Identify the problem, list out potential solutions, choose a plan of action, execute it, and then make adjustments in your business model to prevent future fires in that area. This is the quickest and easiest way to overcome challenges in the work place. Join us next time as we discuss more ways to help you better your business in the 21st century.
Joseph Taylor | Director of Sales
JASZ Technology, Inc.
- A Management Revolution (relationship-economy.com)
- Proactive, Preventive, Predictive: The Future of Support (infocus.emc.com)